Terms & Conditions for Join-In
& Reserved Group Wine Tours

1. Pick Up Time and Late Arrival Policy (Parking Reminder) -- Please arrive 10-15 minutes ahead of your scheduled Pick Up Time & Location listed on your Tour Confirmation, especially if you are driving to and must park your car near the Pick-Up Location.  The Tour vehicle Driver can allow a maximum 5 minute grace period from your Pick-Up Time in order to keep the entire Tour on schedule.  Late arriving parties who miss the Tour vehicle at their Pick Up Time and Location are not entitled to any refund. 
   
   
2. Return Time - Tours last approximately 5 ½ hours from time of last Pick Up Location, depending on traffic conditions and time your original Pick Up location.  Most Tours return at approximately 4:30 pm.
   
   
3. Overtime Charges: FOR RESERVED GROUPS ONLY - Tours which exceed the allotted 6 hour tour duration starting at Pick Up until return, due to Guest activity (such as due to late departure from Pick Up Location or from any other tour stop), will incur overtime charges at the rate of $90/hr for all time exceeding 6 hours.  The Responsible Party who booked the Reserved Group agrees to pay these charges and will be charged the applicable overtime on the authorized credit card as listed on the Tour Request Form and Confirmation.  Driver safety and insurance issues require that the maximum overtime allowance is 4 hours.
   
   
4. Rain or Shine – Tours run all year round because Southern California weather is so beautiful.  In the case of unusual weather or known traffic conditions, we’ll notify you of any changes to the Tour schedule. 
   
   
5. Payment Policy: Payments must be paid in full in order to reserve space on the Tour. Reserved group tours are subject to a mandatory 15% gratuity fee.
   
   

   a. 100% refund if cancelled by you 21 days before date of event.
   
   b. 50% refund if cancelled by you up to 7 days before event date and Pick Up Time.
   
   c. No refund available if cancelled by you within 7 days of event date and Pick Up Time.
   

   
   
6. Age Limit -- All Tour guests must be over 21 years of age.  Identification and proof of age is required.
   
   
7. Pets -- Sorry, no pets are allowed in any Tour vehicle.
   
   
8. No Drinking in Vehicle – Guests are legally prohibited from drinking alcoholic beverages at any time in Tour vehicles. 
   
   
9. Dress Recommendations -- Because the Tour travels through a variety of geographic and climatic areas, we recommend wearing layers of comfortable clothing.  Some locations are outside, so we also recommend a hat, sunglasses and sunscreen.
   
   
10. Persons with Disabilities – Tour vehicles and many Tour stops require a relatively high degree of mobility to maneuver and access.  If any guest has a physical disability or related concerns about the vehicle or Tour stops, please contact us in advance.
    
    
11. Disruptive Guests – SOur guests are entitled to fully enjoy the entire Tour experience, including but not limited to wine tasting at tasting rooms, and so all guests must drink responsibly and handle themselves appropriately in a group situation.  If our host/driver determines (in his/her sole discretion) that a guest is overly intoxicated or in any way disruptive to either guest or vehicle safety or the overall Tour experience of other guests, the disruptive guest will receive a single verbal warning (if appropriate or possible under the circumstances)  to change their disruptive conduct. As appropriate, the host/driver may (in his/her sole discretion) notify the appropriate entity (including wine tasting room staff and/or local law enforcement) to address the situation.  If the disruptive guest is (in the host/driver’s sole discretion) removed from the Tour by us, the disruptive guest will receive no refund, be returned to their original Pick Up location by taxi or other third party transportation at their own expense.  If a disruptive guest causes damage to a vehicle or causes the need for extra vehicle cleanup, the disruptive guest agrees to pay for all such costs damage and cleaning costs.
    
    
12. No Guarantee – Every effort is made to provide you with a wonderful day of exploring the Malibu area and some of its wine tasting rooms and food.  However, there’s just no pleasing some people and we cannot guarantee your or any guest’s satisfaction with the Tour experience, and so you agree to participate in and experience the Tour at your own risk of enjoyment!
    
    
13. Agreement to Term & Conditions -- By agreeing to take any of the Malibu Grapes Tours, all guests agree to these Terms & Conditions and to sign the separate Consent, Waiver, Release & Indemnity Agreement prior to Tour start.

If you have any further questions, please call Malibu Discovery at 310.393.6555
WE LOOK FORWARD TO SERVING YOU AND TO HELPING YOU ENJOY LIFE!